SRE as a Service
Production reliability, owned end to end.
AuroraIQ's SRE module is built directly into the platform — covering SLO definition, automated incident response, on-call management, and continuous reliability improvement. Production ownership is handled at the platform level so your development team can focus on shipping features rather than firefighting.
What's included (9 items)
How SRE as a Service Works
We follow a structured onboarding process to deeply understand your systems before taking ownership of reliability. Once live, the SRE module runs continuously in the background — automated, always on.
Discovery & System Audit
We review your existing infrastructure, architecture diagrams, deployment pipelines, and any past incident history. This gives us a complete picture of where risk lives in your stack.
SLO Definition & Baseline
Together we define meaningful SLOs and SLIs aligned to your business outcomes. We instrument your systems to collect the signal needed to track these objectives accurately from day one.
Runbook & Alerting Setup
We author runbooks for every critical failure mode. The SRE module then configures your alerting stack to fire at the right thresholds with the right severity — alert fatigue is eliminated by design.
On-Call Handoff & War-Game
We conduct a live chaos exercise to validate runbooks and incident-response procedures before taking the pager. Your team participates in the handoff so knowledge transfers both ways.
Ongoing Operations & Reviews
The SRE module takes full ownership of on-call monitoring and automated incident response. We conduct weekly reliability reviews and continuously improve your error budgets. Monthly executive reports keep stakeholders informed without extra overhead.
The right level of coverage for your team.
Pricing is tailored to your infrastructure size and complexity. All tiers include onboarding, documentation, and a dedicated point of contact.
Essential
Ideal for small teams without internal DevOps.
- Application & infrastructure monitoring
- Basic alerting & incident management
- DevOps support
- Security patches & updates
- Business hours support
- Basic firewall
- 24/7 support
- SLO / SLA management
- Site Reliability Engineering
Growth
Ideal for companies starting to scale that need reliability.
- Everything in Essential
- 24/7 support
- SLO / SLA management
- Kubernetes & cloud infrastructure maintenance
- Backup management
- Incident response
- Performance optimization
- CI/CD management
- Capacity planning
- Advanced monitoring (logs, metrics, traces)
- Site Reliability Engineering
- Chaos testing
Scale
Ideal for platforms with heavy traffic or business-critical systems.
- Everything in Growth
- Full Site Reliability Engineering
- SLO / Error budget management
- Chaos testing
- Disaster recovery management
- High availability architecture
- Cloud cost optimization
- Advanced observability
- Architecture reviews
- Security hardening
- Automated runbooks
Available Add-Ons
Ready to get started?
Book a free 20-minute call with one of our SRE leads. We'll review your current setup and outline exactly what coverage would look like for your team.
Book a Free Call